Ownership & Car Care

Ownership & Car Care


Mercedes-Benz Guides

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How To?

Visit our YouTube channel to watch our ‘How To?’ videos and learn more about your Mercedes-Benz.

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Mercedes-Benz Guides App

Whether you are a New or Approved Used customer, be sure to experience the range of Mercedes-Benz Guides available at your finger-tips on your smartphone or tablet. Simply download the app below.

Download on iTunes Download on Google Play

Warranty

Mercedes-Benz vehicles are known for their exceptional reliability and quality. But just to give you even greater peace of mind, every new Mercedes-Benz vehicle sold through our network also comes with a comprehensive three-year warranty. So if you encounter any problems during this period caused by a manufacturing fault, we’ll sort it out free of charge*.

To find out more about our warranty, visit our Warranty site or contact your nearest Mercedes-Benz Retailer.

*Terms and conditions apply.

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Women holding a phone with a Mercedes-Benz car

Extended warranty

Mercedes-Benz Extended Warranty is an insurance product designed to protect you against sudden or unexpected repair bills, and keep your Mercedes-Benz performing at its peak. Offering three different levels of cover, it can include benefits such as MOT Test Failure Cover as well as the diagnosis and repair of a range of problems by Mercedes-Benz trained technicians.

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Genuine Car Care products

To keep your Mercedes-Benz in showroom condition, we offer a comprehensive range of Genuine Car Care products. From polish to keeping the paintwork gleaming to moisturising foam for leather upholstery, they’re all developed and tested specially to suit the materials used in your car.

Find out more about the Genuine Car Care products we offer or contact a Retailer.

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Mercedes me

Mercedes me 

Mercedes me is a collection of online services designed to enhance your Mercedes-Benz experience. From being able to check your fuel level remotely through Mercedes me connect to booking your next service via Mercedes me assist; Mercedes me keeps you and your Mercedes-Benz connected.


Even if your car doesn’t come with Mercedes me connect functionality, you might still be able to enjoy the benefits using the Mercedes me Adapter. To find out if you’re eligible, click on the link below.

Mercedes me Mercedes me Adapter


Owner Exclusives

To say thank you for being a Mercedes-Benz customer, we’d like to offer you exclusive opportunities to unmissable events throughout the year. Simply sign up below and you’ll also benefit from timely updates and offers tailored to you and your Mercedes-Benz ownership.

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TRACKER
  • TRACKER
  • TRACKER PLUS

  • TRACKER

    Protect your car with TRACKER for Mercedes-Benz. A small tracking device which is installed by one of our trained technicians, it allows your vehicle to be located if it is stolen.

    • TRACKER’s proven Very High Frequency (VHF) technology enables the police to track a stolen vehicle even if it’s hidden in a garage or lockup – something not always possible with a GPS only system
    • Using an inbuilt motion sensor, the system alerts you if your vehicle is moved without your consent
    • The TRACKER system is operated by all police forces in the UK.

    An impressive 95% of stolen vehicles fitted with a TRACKER system are returned to their owners - and 86% of these are recovered within 24 hours*. Once your car has been recovered, it will undergo a full Mercedes-Benz vehicle health check and valet free of charge before it is returned to you.

    * Based on analysis by TRACKER of stolen and recovered cars between January 2012 and June 2012.

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  • TRACKER PLUS

    TRACKER Plus for Mercedes-Benz combines three advanced tracking technologies to maximise the chances of retrieving your vehicle:

    • Very High Frequency (VHF) technology allows the police to track a stolen vehicle even if it is hidden in a garage or lock-up
    • Global System for Mobile Communication (GSM) technology is used to highlight the area in which the vehicle is located
    • Global Positioning System (GPS) provides the stolen vehicle’s exact position

    TRACKER Plus for Mercedes-Benz also includes intelligent GPS/GSM/VHF signal jamming detection, which is able to outsmart criminals trying to block or jam tracking signals.

    Find a Retailer

Registration, Import & Export
  • Registration, Import & Export
  • End of Life Vehicle Returns

  • Registration, Import & Export

    Whether you want to amend your Vehicle Registration Certificate (the V5C), import a pre-registered Mercedes-Benz, or export your pride and joy overseas, we’ll help you get the paperwork in order.

    Mercedes-Benz services

  • End of Life Vehicle Returns

    Find out more about recycling your vehicle by clicking on the link below.

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Real Driving Emissions (RDE)

Find out about emissions from your vehicle under true-life conditions.

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Update your sat-nav for just £99

Update your navigation system with the latest maps for all of Europe for just £99 at your local
Mercedes-Benz retailer.

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