Existing Finance Customers

Existing Finance Customers

In this section you can find answers to any questions you
might have about your vehicle finance, for example managing your
agreement and also your end of agreement options.

Manage Your Agreement

Register with Mercedes me and verify your Mercedes me finance account, allowing you to manage your finance agreement online 24 hours a day, seven days a week.

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Inspection and Collection

Inspection & Collection

When it’s time to return your vehicle, we will carry out a full inspection to determine its condition.

Please click the links below to request a collection or inspection.

Request a collection or an inspection Request my inspection results

Vehicle Return Standards

If you have an Agility, Operating Lease or Contract Hire agreement, find out what to do before returning your vehicle, examples of acceptable wear and tear and illustrations of chargeable damages.

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Frequently Asked Questions

Find answers to frequent questions regarding your finance agreement, Vehicle Return Standards, Motor Insurance and more...

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  • Insurance


    Mercedes-Benz Insurance provides a wide range of products to protect your vehicle and help to keep it in showroom condition.

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  • Glossary


    Unsure about any of our terminology?

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  • Contact us

    Contact us

    We pride ourselves on excellent customer service. If there is anything we can do to help you, our dedicated support team will happily help you with your query.

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